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We certainly understand your concern in light of the global outbreak of COVID-19. We’d like to shed some light on what we are doing to keep customers safe as we work alongside the global community in the containment of this crisis.

 

How we package out food differently:

Since Covid-19 has started we are packaging each cookie and donut individually in a plastic sealed wrap, which makes it easier to share and enjoy with others. All our desserts are therefore kept same from contamination and contact free, even by our staff working with coverings and gloves.

 

Not only do we follow strict local public health guidelines year-round, but during this crucial time, we have implemented heightened sanitizing practices. Additional deep cleaning and hand washing processes are in place, employees who are showing signs of sickness pr high temperature are required to stay home and they are working closely with their local health departments to ensure that additional measures are being taken as required. Our #1 mission is to ensure the wellbeing of our staff and the customers receiving their products locally and nationwide.

We want to share with you some helpful information directly from the CDC “Coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with food.”

We are continuing to monitor and take all precautions in this rapidly changing situation. As of now, we are continuing to deliver packages as scheduled. Should this change, you will hear an update directly from us. We hope to bring you and your loved ones some comfort through dessert delivered right to your doorstep during this trying time.

Please contact us at contact@planet-bake.com if you need additional assistance, we're happy to help!

 

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Our Order Process During COVID-19 Assuring Contact-Free NYC Deliveries for Same Day Orders

Once you have identified a same-day-delivery dessert on our website please fill in any additional notes you like to share. Then, go ahead and place the item in your cart. Once you are done shopping please proceed to checkout. Please fill in all your information in order for our us to get started on your order. Once you get to ‘Shipping’ please see if you qualify for free delivery. Last within shipping, you will see ‘Order Comments’ you can enter anything else you like to share with us. Continue to billing and submit your information. Within minutes we confirm your order and make sure we have all information. Planet Bake will go ahead and prepare your order within 1-3 hours time. Once the dessert is ready to be sent out you will receive a completion email. Our 3rd party delivery service Postmates (Uber Eats) will send the order your way. The desserts will be hand delivered to you in New York City within an estimate of 30 minute. Deliveries will be made contact free!